Payments and Refunds Information

What to do if the amount got deducted but I haven’t got the order confirmation?

Once you have made the payment, please allow upto 10-15 minutes to receive an order confirmation through email/text message. In case you do not receive any confirmation within 24 hours please reach out to us through (contact us) and we will assist you further.

In the event that amount has been debited and we have received it, we will manually create your order and ship it out. If the amount has not reached us, the payment gateway will automatically return the amount to your original payment source in 7-10 working days.

Do I need to pay any extra charges on top of what is shown on the website?

Absolutely not! All prices shown on our website are inclusive of taxes. Shipping is free! What you see on the website is what you pay.

In case you are asked to pay anything extra, please report to us ASAP and we will do our best to help you!

How can I pay for my order at JEWELS FOREVER ?

We intend to make the purchase as simple and as seamless for you as possible. We accept all major modes of payment including credit cards, debit cards, bank transfer, UPI, and so on. However, at this time, we do not accept any international cards.

If you have any queries about payment modes, you can chat with our customer support team and we’ll help you out.

Will I receive a payment confirmation for my paid order?

You should receive an order and payment confirmation via email and text message within 5 minutes of completing your payment. In rare cases, your order may not get synced immediately. In these cases, it may take up to 24 hours to receive your confirmation.

Where will I get the refund money for the returned order?

In case of prepaid order, you can avail the refund either in your JEWELS FOREVER Wallet or to the source account.

How many days will it take for the refund to reflect in my account

All refunds are initiated from our side within 48 working hours  after receiving our product.

Note: All refunds will be initiated only after checking our products, in case of any damages to our product or returning after use or with any unexpected reason the returns will not be initiated.